Suddenly this was not detected and following is happening after connecting in my laptop (Win 7 64 bit OS) a) Light appearing on the drive. B) Hearing sound from the drive. But not detected. Please help me on. Sep 08, 2019 Connecting up the WD Passport Drive on Mac. Show the mounted WD My Passport for Mac hard drive on Mac destop; 2. Force Mount the WD Mac hard drive in Disk Utility; 3. Run First Aid to fix WD My Passport for Mac not mounting error; 4. Check the power supply of the WD My Passport for Mac drive; 5. Check the USB cable; 6. Check the USB port of your Mac; 7. Check for driver update. Use Disk Utility on Mac to Repair WD My Passport Not Showing Up Consider Mac Disk utility as the medical help that offers the preliminary first aid to a corrupted WD passport without formatting it. In addition, disk utility incorporates disk management that serves as a repair tool to remove the inner disk errors and other bugs from your. Plug it to another USB port. In situations where you are unable to detect your hard drive.

Hello, we just had our Mac fixed after it's screen froze and was unable to restart properly. The repair was getting a new hard drive. We still have the same computer, and had been backing up the old one with My Passport for Mac. However, the device became quite full, and we had it unplugged for about 160 days before the fixing of the computer. We asked the employees at the Apple Store if we needed to do anything special with the computer when we got it back, and they just said that we should follow the instructions. When we got the computer back, the screen we got one was similar to what you get when you purchase a completely new computer. When we got to the screen that says 'Would you like top backup with a Time Machine device' I connected the My Passport for Mac into the USB and heard the clicking begin in the device. I then selected backup device and it started to search for devices, but after 30 minutes it had nothing, despite the My Passport being connected to the Mac. Instead of backing up then, we setup a completely new account and computer and then went into Migration Assistant again and tried. Nothing still. Unplugged and restarted the computer multiple times and still found nothing. Nothing on the desktop either, despite the facts the USB to the My Passport was clearly connected. Just to test the connection of the USB port, I plugged in my iPad and it detected it immediately. This is a major problem as we have a ton of information stored on the My Passport and now I basically have to start from scratch. I went to the Time Machine in System Preferences and there was nothing helpful and nothing was found.

Does anyone know what may be preventing it from showing up? Why it won't show up in Migration Assistant? Any help?

iMac (27-inch Mid 2011), iOS 10.1.1, WD My Passport for Mac

Posted on Apr 22, 2017 3:04 PM

Summary: WD My Passport for Mac is not showing up Mac? Follow the tutorial in this article to fix WD My Passport not working issue and recover data from unrecognized WD My Passport.

1. Solution 5: Repair the WD My Passport in Disk utility. Disk Utility is a built-in used to erase, format or manage internal disks and external storage devices. The most important feature of Disk Utility is First Aid, which helps detect and repair any issue with your disk. Here is how to run First Aid on your Mac to repair the unreadable WD My.
2. Now, I will show you the two methods to format WD My Passport portable hard drive on Mac. Method 1: format WD My Passport portable hard drive on Mac with disk utility. Disk utility is a Mac application, you can run it on your Mac. It will list all the hard drives and devices on your Mac computer. How can I reformat my passport for a Mac?
3. Every journey needs a passport. The My Passport™ for Mac drive is trusted, portable storage that perfectly complements your on-the-go lifestyle. Compatible with USB-C™ and USB-A, the My Passport for Mac drive comes equipped to connect with today's latest technology. With a new, stylish design that fits in the palm of your hand, there’s space to store, organize, and share all the photos.
4. Step 3: Go to Sidebar tab, tick 'External disks' under 'Devices' to show your WD My Passport for Mac in Finder. Solution 2: Check My Passport for Mac in Disk Utility. If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not.

Everything has flaws. At times, WD My Passport won't show up when you connect it to your Mac computer, the WD My Passport is greyed out in Disk Utility, or WD hard drive's light is on but not working. Even worse, it may become unreadable on your Mac. In either way, your important data on this drive will become inaccessible.

A: Answer Hi Matt The WD My Passport Ultra for Mac comes pre-formatted for MAC OS. The hard drive will work as a plug-n-play hard drive on the MAC computer. You will be able to back up your computer on the external hard drive using Time Machine application.

If the WD My Passport is not showing up on Mac desktop, Finder or Disk Utility after connecting to your Mac, how to find it and make it work? If you can't see files from WD external hard drive on Mac, how to access data? You'll get answers here.

Troubleshoot WD My Passport not showing up on Mac issue

As mentioned above, malfunctioned USB port or Mac computer, the broken USB cable and some hardware problems can also make WD My Passport not showing up. You can do some basic checks to troubleshoot whether this issue is resulted from those factors.

1. Safely remove the WD My Passport and reconnect it to the USB port. Try quickly plug and slowly plug, sometimes it just works for no reason.

2. Check whether the USB cable or USB port is bad by connecting other hard drives to this USB port or cable and see if that makes a difference.

3. Reboot your Mac computer to see if your WD My Passport drive is not showing up in Disk Utility/Finder or not.

4. Connect the WD My Passport to another Mac computer or Windows PC, which will find out if it is the incompatible file system of the drive that makes this WD My Passport undetectable.

How to fix WD My Passport not showing up on Mac issue?

If the WD My Passport for Mac still does not work or not show up on Mac after the basic checks, go ahead to try out the solutions as below to make it show up on Mac.

Solution 1: Check Finder Preferences

If your WD My Passport is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences is stopping your WD My Passport drive showing up. In other words, you didn't allow the connected hard drives showing up in the Finder or on the desktop.

Now, follow the guide below to set Finder Preferences and make the WD My Passport for Mac show up in Finder or on the desktop.

Step 1: Go to Finder > Preferences > General tab.

Step 2: Tick the 'External disks' option to show the WD My Passport for Mac on the desktop.

Step 3: Go to Sidebar tab, tick 'External disks' under 'Devices' to show your WD My Passport for Mac in Finder.

Solution 2: Check My Passport for Mac in Disk Utility

If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not.

When checking WD My Passport in Disk Utility, you could have two results:

My Passport For Mac Not Showing Up On Pc

Case 1: Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting.

Case 2: Your WD hard drive is not recognized, so it's not showing up in Disk Utility at all.

Here, we'll show you solutions to case 1.

Method 1: Mount WD My Passport for Mac in Disk Utility manually

Sometimes, hard drives cannot be automatically mounted in Disk Utility, even though Mac has detected the hard drive. So it's possible that you'll see the WD My Passport for Mac drive not mounting in Disk Utility. In this situation, you can manually mount the hard drive.

Step 1: Go to Applications > Utilities > Disk Utility.

Step 2: Click 'Show All Devices' in View option at the left corner of Disk Utility.

Step 3: Select your WD My Passport for Mac drive from the left sidebar and click the Mount button on the top of Disk Utility window.

Instead, you can also click on the mount icon beside the drive to mount it immediately.

Reformat Wd Passport For Mac

Method 2: Repair WD My Passport for Mac drive with First Aid

If you can't mount the WD My Passport for Mac manually, there should be some file system problems in this drive. But don't worry. There is a native repair tool called First Aid in your Mac computer's Disk Utility, which is able to analyze and repair basic hard drive problems especially with file systems and catalogs, extends, volume bit maps. You can follow the instructions to fix this problem.

Step 1: Go to Disk Utility.

Step 2: Select the WD My Passport for Mac.

Step 3: Click First Aid on the top of the Disk Utility window.

Step 4: Click Done when the reparation finishes.

Solution 3: Erase/Reformat My Passport for Mac

If First Aid was unable to fix the errors in the WD My Passport, which is quite common, the file system of this drive could be seriously corrupted and you have to fix the WD My Passport for Mac not showing up on Mac problem by reformatting.

The situation is, reformatting will assign a new file system but will erase your data on this drive as well. To avoid the loss of important data, please make sure you have a backup copy of data. Without a backup? It's not necessarily the end of the world. You can at first recover lost data from the WD My Passport for Mac with professional Mac data recovery software, like iBoysoft Data Recovery for Mac.

iBoysoft Data Recovery for Mac is free hard drive data recovery software for Mac that is able to recover deleted files on Mac, recover lost data from formatted, inaccessible, corrupted, unmountable, unreadable hard drives, USB flash drives, SD cards, memory cards, etc. It's compatible with macOS Catalina 10.15/Mojave 10.14/High Sierra/Sierra 10.12 and Mac OS X 10.11/10.10/10.9/10.8/10.7.

Recover lost data from My Passport for Mac with iBoysoft Data Recovery for Mac

Step 1: Download and install iBoysoft Data Recovery for Mac on Mac.

Step 2: Launch iBoysoft Data Recovery for Mac.

Step 3: Select My Passport for Mac and click 'Next' button to scan all data on this drive.

Step 4: Preview the searching results, choose files you need, and click 'Recover' to get them back.

Reformat My Passport for Mac in Disk Utility

After recovering data from this drive, you can now courageously proceed to erase your WD My Passport for Mac drive with no fuss.

Step 1: Go to Disk Utility.

Step 2: Select the WD My Passport for Mac drive in the left sidebar.

Step 3: Click Erase on the top of the Disk Utility window.

Step 4: Complete the information for your drive (such as new format, partition scheme, and so on) and click Erase.

What to do if the WD My Passport drive is not recognized/detected?

If My Passport for Mac hard drive is not showing up in Disk Utility at all, it means the WD hard drive is not recognized. Very probably, your My Passport for Mac may have some hardware problems. It's better to send it to a local reparation center.

Understanding why My Passport drive not showing up on Mac

Sometimes, an external hard drive not showing up on Mac just because the USB cable or the USB port on your Mac is bad. In addition, the following reasons may also lead to WD My Passport for Mac not showing up or not working.

• Recent macOS update issue
• System failure
• Virus infection
• Motherboard issue
• WD My Passport drive damage or corruption

Bonus Maintenance Tips for WD My Passport drives for Mac

Apparently, most hard drive not showing up issues are caused by unsafe ejection and sudden power outrage. In order to maintain your WD My Passport for Mac in good condition, you should pay attention to:

• Make sure that your WD My Passport doesn't become physically damaged.
• Always safely and properly eject the WD My Passport for Mac drive after using it.
• Don't just unplug the USB cable, on the contrary, unmount your drive by right-clicking (control-click) on the icon on the Desktop or in the Finder and choose Eject.
• Properly use WD software like WD Drive Utilities, WD Backup software ( to back up important files to your My Passport drive), and WD Discovery ( to organize and share your files to the My Passport drive to backup your online social life).

Summary: WD My Passport for Mac is not showing up Mac? Follow the tutorial in this article to fix WD My Passport not working issue and recover data from unrecognized WD My Passport.

Everything has flaws. At times, WD My Passport won't show up when you connect it to your Mac computer, the WD My Passport is greyed out in Disk Utility, or WD hard drive's light is on but not working. Even worse, it may become unreadable on your Mac. In either way, your important data on this drive will become inaccessible.

If the WD My Passport is not showing up on Mac desktop, Finder or Disk Utility after connecting to your Mac, how to find it and make it work? If you can't see files from WD external hard drive on Mac, how to access data? You'll get answers here.

Troubleshoot WD My Passport not showing up on Mac issue

As mentioned above, malfunctioned USB port or Mac computer, the broken USB cable and some hardware problems can also make WD My Passport not showing up. You can do some basic checks to troubleshoot whether this issue is resulted from those factors.

1. Safely remove the WD My Passport and reconnect it to the USB port. Try quickly plug and slowly plug, sometimes it just works for no reason.

2. Check whether the USB cable or USB port is bad by connecting other hard drives to this USB port or cable and see if that makes a difference.

3. Reboot your Mac computer to see if your WD My Passport drive is not showing up in Disk Utility/Finder or not.

4. Connect the WD My Passport to another Mac computer or Windows PC, which will find out if it is the incompatible file system of the drive that makes this WD My Passport undetectable.

Wd My Passport For Mac Format For Windows

How to fix WD My Passport not showing up on Mac issue?

If the WD My Passport for Mac still does not work or not show up on Mac after the basic checks, go ahead to try out the solutions as below to make it show up on Mac.

Solution 1: Check Finder Preferences

If your WD My Passport is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences is stopping your WD My Passport drive showing up. In other words, you didn't allow the connected hard drives showing up in the Finder or on the desktop.

Now, follow the guide below to set Finder Preferences and make the WD My Passport for Mac show up in Finder or on the desktop.

Step 1: Go to Finder > Preferences > General tab.

Step 2: Tick the 'External disks' option to show the WD My Passport for Mac on the desktop.

Step 3: Go to Sidebar tab, tick 'External disks' under 'Devices' to show your WD My Passport for Mac in Finder.

Solution 2: Check My Passport for Mac in Disk Utility

If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not.

When checking WD My Passport in Disk Utility, you could have two results:

Case 1: Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting.

Case 2: Your WD hard drive is not recognized, so it's not showing up in Disk Utility at all.

Here, we'll show you solutions to case 1.

Method 1: Mount WD My Passport for Mac in Disk Utility manually

Sometimes, hard drives cannot be automatically mounted in Disk Utility, even though Mac has detected the hard drive. So it's possible that you'll see the WD My Passport for Mac drive not mounting in Disk Utility. In this situation, you can manually mount the hard drive.

Step 1: Go to Applications > Utilities > Disk Utility.

Step 2: Click 'Show All Devices' in View option at the left corner of Disk Utility.

My Passport Wd Format For Mac File

Step 3: Select your WD My Passport for Mac drive from the left sidebar and click the Mount button on the top of Disk Utility window.

Instead, you can also click on the mount icon beside the drive to mount it immediately.

Method 2: Repair WD My Passport for Mac drive with First Aid

If you can't mount the WD My Passport for Mac manually, there should be some file system problems in this drive. But don't worry. There is a native repair tool called First Aid in your Mac computer's Disk Utility, which is able to analyze and repair basic hard drive problems especially with file systems and catalogs, extends, volume bit maps. You can follow the instructions to fix this problem.

Step 1: Go to Disk Utility.

Step 2: Select the WD My Passport for Mac.

Step 3: Click First Aid on the top of the Disk Utility window.

Step 4: Click Done when the reparation finishes.

Solution 3: Erase/Reformat My Passport for Mac

If First Aid was unable to fix the errors in the WD My Passport, which is quite common, the file system of this drive could be seriously corrupted and you have to fix the WD My Passport for Mac not showing up on Mac problem by reformatting.

The situation is, reformatting will assign a new file system but will erase your data on this drive as well. To avoid the loss of important data, please make sure you have a backup copy of data. Without a backup? It's not necessarily the end of the world. You can at first recover lost data from the WD My Passport for Mac with professional Mac data recovery software, like iBoysoft Data Recovery for Mac.

iBoysoft Data Recovery for Mac is free hard drive data recovery software for Mac that is able to recover deleted files on Mac, recover lost data from formatted, inaccessible, corrupted, unmountable, unreadable hard drives, USB flash drives, SD cards, memory cards, etc. It's compatible with macOS Catalina 10.15/Mojave 10.14/High Sierra/Sierra 10.12 and Mac OS X 10.11/10.10/10.9/10.8/10.7.

Recover lost data from My Passport for Mac with iBoysoft Data Recovery for Mac

My Passport Hard Drive Mac

Step 1: Download and install iBoysoft Data Recovery for Mac on Mac.

Step 2: Launch iBoysoft Data Recovery for Mac.

Step 3: Select My Passport for Mac and click 'Next' button to scan all data on this drive.

Step 4: Preview the searching results, choose files you need, and click 'Recover' to get them back.

Reformat My Passport for Mac in Disk Utility

After recovering data from this drive, you can now courageously proceed to erase your WD My Passport for Mac drive with no fuss.

Step 1: Go to Disk Utility.

Step 2: Select the WD My Passport for Mac drive in the left sidebar.

Step 3: Click Erase on the top of the Disk Utility window.

My Passport Wd Format For Mac Osx

Step 4: Complete the information for your drive (such as new format, partition scheme, and so on) and click Erase.

What to do if the WD My Passport drive is not recognized/detected?

If My Passport for Mac hard drive is not showing up in Disk Utility at all, it means the WD hard drive is not recognized. Very probably, your My Passport for Mac may have some hardware problems. It's better to send it to a local reparation center.

Understanding why My Passport drive not showing up on Mac

Sometimes, an external hard drive not showing up on Mac just because the USB cable or the USB port on your Mac is bad. In addition, the following reasons may also lead to WD My Passport for Mac not showing up or not working.

• Recent macOS update issue
• System failure
• Virus infection
• Motherboard issue
• WD My Passport drive damage or corruption

My Passport Wd Format For Macbook Air

Bonus Maintenance Tips for WD My Passport drives for Mac

Apparently, most hard drive not showing up issues are caused by unsafe ejection and sudden power outrage. In order to maintain your WD My Passport for Mac in good condition, you should pay attention to:

• Make sure that your WD My Passport doesn't become physically damaged.
• Always safely and properly eject the WD My Passport for Mac drive after using it.
• Don't just unplug the USB cable, on the contrary, unmount your drive by right-clicking (control-click) on the icon on the Desktop or in the Finder and choose Eject.
• Properly use WD software like WD Drive Utilities, WD Backup software ( to back up important files to your My Passport drive), and WD Discovery ( to organize and share your files to the My Passport drive to backup your online social life).